Terms & Conditions

Terms & Conditions

Welcome to Scarlett Linens. These Terms & Conditions ("Terms") apply when you visit or shop at scarlettlinens.com (the "Site"), operated by [Legal Business Name] ("Scarlett Linens," "we," "us," or "our").

By using our Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Using our Site

You must be at least 18 years old, or have a parent or guardian's permission, to place an order. You agree to give accurate information and not to use the Site for any unlawful or harmful purpose.

2. Our products

Many of our pieces are hand-finished, with beadwork, embroidery, and detailing done by skilled artisans. Small variations in colour, stitching, and texture are part of what makes each piece unique — they are not defects.

We try to show colours as accurately as possible, but the way they appear may vary slightly depending on your screen. Product sizes are listed on each product page; please check measurements before ordering.

Cushion covers are sold as covers only, unless a product page states that an insert is included.

3. Pricing and availability

All prices are listed in US Dollars (USD). Prices and product availability may change without notice.

If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and refund you in full, even after it has been confirmed.

4. Orders and payment

Placing an order is an offer to buy. We may accept or decline an order for any reason, including stock limits, pricing errors, or suspected fraud. If we cancel your order after payment, we will refund you in full.

Payment is collected at checkout through our secure payment providers.

5. Shipping, returns, and refunds

Delivery timelines, shipping charges, returns, and refunds are covered in our Shipping & Refund Policy, which forms part of these Terms.

6. Discounts and promotions

Promo codes and offers are subject to their stated terms, cannot be combined unless stated, have no cash value, and may be withdrawn at any time.

7. Intellectual property

Everything on this Site — including our designs, photographs, videos, text, logo, and the Scarlett Linens name — belongs to us or our licensors. Please do not copy, reproduce, or use it without our written permission.

8. Reviews and content you share

If you post a review, photo, or comment, you confirm it is your own and grant us permission to display and share it on our Site and social channels. We may remove content that is offensive, misleading, or unrelated to our products.

9. Third-party links

Our Site may link to other websites. We are not responsible for their content or practices.

10. Disclaimer

Our Site and products are provided "as is." To the extent allowed by law, we do not make any warranties beyond those stated in these Terms and our Shipping & Refund Policy.

11. Limitation of liability

To the fullest extent permitted by law, Scarlett Linens will not be liable for any indirect or consequential loss arising from your use of the Site or our products. Our total liability for any claim will not exceed the amount you paid for the product in question.

12. Indemnity

You agree to protect Scarlett Linens from any claims or losses arising from your misuse of the Site or your breach of these Terms.

13. Governing law

These Terms are governed by the laws of the State of [State], USA. Any disputes will be handled in the courts of [County, State].

14. Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with a new "Last updated" date. Continuing to use the Site means you accept the updated Terms.

15. Contact us

[Legal Business Name]

[Business Address]

Email: [hello@scarlettlinens.com]

Phone: [Phone Number]